At Fone World, located in Solihull, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We may collect personal information from you when you interact with us, including but not limited to:
- Name
- Email address
- Phone number
- Device information
2. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our repair services
- To communicate with you regarding your inquiries and repairs
- To process transactions and send you confirmations
- To improve our website and services
- To send promotional materials, if you have opted in to receive them
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our business (e.g., payment processors)
- Law enforcement or regulatory authorities, if required by law
4. Data Security
We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete data
- Withdraw consent for data processing at any time
- Request deletion of your personal information, subject to legal obligations
6. Cookies
Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Please review this policy periodically for any updates.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
- Fone World
- Phone: +44 121 705 5777
- Address: 33 Mill Ln, Touchwood Mall Solihull, UK